If a DXLab Application Isn't Working Correctly

If one of your DXLab applications seems to not be working correctly, please don't panic. In particular, do not attempt to uninstall and then re-install the application, or to delete files you believe may be responsible, or to re-upload all of your QSOs to eQSL or LotW; these actions can create larger problems than the one you're confronting.

If the Title Bar of the DXLab applications contains a see errorlog... message, see Errorlogs.

If a DXLab application is slow to start or runs slowly or can't access the internet even though your web browser can do so, see Applications that can Interfere with DXLab Applications

If starting a DXLab application results in error message from the Microsoft Office Installer or from a Microsoft Office Application, run the Microsoft Office Installer and direct it to repair your Microsoft Office installation.

If the application was previously working correctly but now isn't, see these instructions. Otherwise post a message on the DXLab Discussion group that includes

If you haven't joined the DXLab Discussion group, you'll likely get a faster response by joining and posting a message there.

Post a question or suggestion on the DXLab Discussion Group

Getting Started with DXLab

NotWorkingCorrectly (last edited 2020-05-13 21:28:28 by AA6YQ)