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=== If Your Anti-Malware Application Objects to a DXLab Application === == If Your Anti-Malware Application Objects to a DXLab Application ==
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 1. Firewall, antivirus, and other anti-malware applications can cause DXLab applications to start slowly, or prevent them from accessing the internet. To avoid this, configure your anti-malware applications to consider each of your DXLab applications to be ''safe''. Because DXLab applications are released frequently, upload and download files via the internet, and communicate with each other, some anti-malware applications will report false positives. If you're concerned, use an online malware scanner to determine if there's really a problem:
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 1. [[http://www.akamai.com/client|Akamai NetSession Client]] significantly slows the startup of DXLab applications; the only know cure is to prevent Akamai !NetSession Client from running.  * [[http://www.virustotal.com|Virus Total]]
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To determine what applications Windows is configured to automatically start, direct Windows to run MSConfig; in the '''System Configuration Utility''' window that appears, select the '''Startup''' tab.  * [[https://virusscan.jotti.org|Jotti's Malware Scan]]
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To determine the functionality and provenance of an application that Windows is configured to automatically start, see this [[http://www.pacs-portal.co.uk/startup_search.php|searchable database]] . === Recovering From a Quarantined or Deleted Executable File ===

If your anti-malware application erroneously quarantined or deleted your DXLab application's executable file (a file with an extension of {{{.exe}}}, like {{{DXKeeper.exe}}} or {{{WinWarbler.exe}}}),

 * '''Do not direct Windows to uninstall and then re-install the damaged DXLab application!'''

 * '''Do not delete the damaged DXLab application's folder!'''


If your anti-malware application erroneously quarantined your DXLab application's executable file, direct it to restore that application. If you don't know now to do that, contact the supplier of your anti-malware application.

If your anti-malware application erroneously deleted your DXLab application's executable file, you can re-create it; using DXView as an exmample,

 1. configure your anti-malware application to consider the DXLab application to be "safe"; otherwise, it may delete the re-created file

 1. use Windows Explorer to navigate to your DXLab application's folder: {{{C:\DXLab\DXView}}}

 1. make a copy of the the most recent executable version: {{{DXView464.exe}}}

 1. rename the copy {{{DXView.exe}}}

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[[http://groups.yahoo.com/group/dxlab/post|Post a question or suggestion on the DXLab reflector]] [[DXLabDiscussionGroup|Post a question or suggestion on the DXLab Discussion Group]]

If Your Anti-Malware Application Objects to a DXLab Application

Because DXLab applications are released frequently, upload and download files via the internet, and communicate with each other, some anti-malware applications will report false positives. If you're concerned, use an online malware scanner to determine if there's really a problem:

Recovering From a Quarantined or Deleted Executable File

If your anti-malware application erroneously quarantined or deleted your DXLab application's executable file (a file with an extension of .exe, like DXKeeper.exe or WinWarbler.exe),

  • Do not direct Windows to uninstall and then re-install the damaged DXLab application!

  • Do not delete the damaged DXLab application's folder!

If your anti-malware application erroneously quarantined your DXLab application's executable file, direct it to restore that application. If you don't know now to do that, contact the supplier of your anti-malware application.

If your anti-malware application erroneously deleted your DXLab application's executable file, you can re-create it; using DXView as an exmample,

  1. configure your anti-malware application to consider the DXLab application to be "safe"; otherwise, it may delete the re-created file
  2. use Windows Explorer to navigate to your DXLab application's folder: C:\DXLab\DXView

  3. make a copy of the the most recent executable version: DXView464.exe

  4. rename the copy DXView.exe


Post a question or suggestion on the DXLab Discussion Group

Installing DXLab Applications

Getting Started with DXLab

FalsePositive (last edited 2020-04-09 05:26:28 by AA6YQ)